Shipping Policy

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping and Delivery

Orders are dispatched by air. Estimated delivery is 5–12 business days after dispatch.

Including processing time, the estimated total delivery time is approximately 6–15 business days from the order date.

Delivery estimates are not guaranteed. Customs inspections, public holidays, severe weather, remote destinations, or carrier delays may extend delivery times.

Shipping Address

Please check your shipping address carefully before placing an order. If you notice an error, contact us immediately.

Once an order has been dispatched, we might not be able to change the address. Customers are responsible for reshipping costs caused by an incorrect or incomplete address.

If your order has not arrived within 7 business days after the estimated delivery window, please contact us at [admin@lhaptic.com].